Adding Value Through Quality Service
HOW IT ALL BEGAN
Independent Solutions was formed in 2007 by two sisters, Cindy Dickens and Vicki Williford. The sisters formed Independent Solutions after being frustrated and unsatisfied with client care and project management service approach deployed by most large labs and inspection firms over a 17 year period.
WE GET IT – BEEN THERE, DONE THAT
We believe what truly sets us apart from the rest is we "get it" when someone is late, over-budget, doesn't show up, etc. Working as a construction manager in the retail business for 5 years prior to starting our inspection services division gave us an understanding not found in our industry.
We had to answer to the owner when something went awry, when an extra cost was "found", when a lab missed a test and now is impacting the GC, etc.
We feel the construction management background coupled with the inspection and testing background gives us a unique prospective not found with ANY other lab ownership.
We truly get it.
BRINGING OUR “A” GAME – BECAUSE IT’S ALL WE’VE GOT
When we decided to start our “own thing”, we made a list of everything we didn’t like about where we’ve been.
Top of the list continues to be, “Not Giving the Client What You Sold.” That list continues to be the basis of our decisions.
Within the past 12 years we have worked on many challenging projects – projects ranging from $25,000 to $475 million.
Since our inception we have never failed to completed a project, been removed from a project for cause or caused a situation where items were not able to be signed off.
The Foundation That Drives Us
511 Central Avenue
Lake Elsinore, CA 92530
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